Visual Online uses modern spam filtering techniques gives users a cleaner, more trustworthy inbox while allowing them to actively shape their entire mailbox experience. Users can reclassify messages as spam or not spam, immediately influencing how similar messages are handled in the future. These corrections personalize our anti-spam engines to the user's email patterns while also providing valuable feedback that helps improve spam filtering overall.
To train your personal spam filter, if a spam or phishing message arrives in your Inbox, please select “Move to Junk”.
If an email is incorrectly delivered to your Junk Email folder, please select “Move to Inbox”
Note:
Message reclassification therefore works in both directions, not only in Webmail but also for mailboxes accessed via IMAP, EWS, and EAS.
Article ID: 1376, Created: 9/24/2026 at 3:36 PM, Modified: 9/24/2026 at 3:39 PM